Showing posts with label despair. Show all posts
Showing posts with label despair. Show all posts

Wednesday, May 20, 2020

The Data Dump

There are things you just don't want to hear if you're a writer. No, not "While I'm not the right agent for this project, I'm grateful you sent it my way, and I'm wishing you the best of luck." Not that. We're used to that. That is, at least, a response.

No, what you really don't want to hear is the guy at the Apple Store, where your laptop has been quarantined for five days, ask "How important is your data to you?"

...Whuh?

How important? You mean, everything I ever wrote? Those data? I would really like to keep those data. Thank you so much.

And in the future, if there is some possibility that everything I ever wrote is no longer among the living, you really need to work on your communication skills. Work up to it. Don't say my data is dead. Say it's up on the roof, and you're getting a ladder, and you're sure everything will be just fine. Tomorrow, say it looks like my data is trying to jump off, but you're pretty sure you can bring it around with a can of tuna.

Everything I ever wrote
As it happens, I have all my data on a little external hard drive the size of a deck of cards. It's embarrassing, but probably everything I ever wrote and ever will write will fit in that thing. The Library of Congress will fit in that thing. I bring my deck of cards to the Apple Store and hand it over, and the boy behind the counter, who talks very fast and doesn't know how to speak in Elderly, whisks it away behind a curtain. He plans to empty out my entire laptop and shove a new system in it. "It's really something," he explains. "I no sooner get rid of all your infections than they just keep pouring in." It was fine until about three weeks ago, but apparently it's the worst case he's ever seen in all his, what, twelve years of life. They're setting up a ventilator.

One-half of one novel
The next day I pick it up. He says everything is fine. My data are back relaxing in the living room, and all my passwords have vaporized, but everything should run real smooth.

Well. Except I can't get any mail. Last mail was five days ago. Can't send mail. Can't find out who rejected my query letters. I was poking at everything and suddenly an Apple Support page popped up with a chat robot that actually put me online with a human within a minute. He was wonderful. Got my browser working, checked things out, but couldn't get me my mail without my email password. What is it? he asked.

I don't know. I don't even know whether to call the outfit whose domain I'm using, or my internet provider. They're not the same people. I decide for the time being to go to my 11-year-old desktop that's been sludged up for a year and see can I find any mail. It wakes up like a drunk. Press any kind of button on it and you can hear it whirring around like one of those lottery tumblers being cranked. You can hear all the little zeroes and ones banging around in there for minutes before it poots out a possibility, and you have to check it against your stack of tickets to see if there's a match. Wal, shit, it drawls. Ah dunno.

It's now too late to call the domain people, and the internet people aren't people. They're chat robots, and when I type in my email address, they claim they've never heard of me. And I pay them way too much for that.

The next day I call the domain people, who are real people and who answer the phone in two ringy dingies, and I will be DAMNED if they don't turn out to be the people in custody of my passwords! They update them and I write them down and I type them into a box on my laptop and my mail comes whooshing through! For one of my accounts. Not the writing account. Same procedure doesn't work at all for that one.

And all morning my mail in the one account works, except when it doesn't, and my cursor disappears and then shows up again later, and I can't comment on my own blog, and I'm afraid to go into that whole thing in case the entire Blogger site slams a door in my face and I can't post a new piece for the first time since 2008.

"How's it going?" Dave asks, keeping enough distance that I"d have to use a gun to kill him, which  he knows I don't own.

I don't answer. He reads my face and springs into action. Brings beer. Hides the razor blades.

Saturday, April 25, 2015

Climbing Yosemite


It started with the taxes, of course, as most of my annual bouts of aggravation do, although in this case I didn't even get to the Doing Taxes part. What I did was load the tax software into the computer until the little icon popped up and when I went to drag the little icon to the Applications folder on my dock, I noticed I no longer had an Applications folder, and it didn't come when it was called, either. So I started poking around until I found something called Applications and tried to coax it onto the dock, but it flat refused to go. And then I managed to drag the tax software into the folder anyway, and clicked on it, and now it says it won't even start until I upgrade my antique operating system. So what with one thing and another I decide to install the newest version of my operating system, "Yosemite," and the machine starts chugging away with all the vigor of someone pulling up a 5,000-pound halibut from the seafloor with a nylon cord; meanwhile a progress bar suggested (at first) that I would have to wait nine hours for it to download. And then suggested I check back next Tuesday. And finally shrugged digitally and declined to advise.

I walked away.

Even nine hours was plenty of time to talk with my neighbor and learn that the operating system I was pulling up from the seafloor was likely to blow up all my data by the time I got it in the boat, and even if my data are stored on the cloud (which is something, in theory, I've been paying for), it doesn't mean I will ever get any of it off the cloud, although in her case it all turned out to be her phone's fault; and by this time I was so confused I decided it would only be prudent to call up the folks at the Mac store and have a chat.

But when I realized that I had, once again, held my cell phone up to my ear for a good minute waiting for the dial tone, I lost all confidence I would understand whatever they'd have to say. So I walked even farther away. And commenced pulling weeds. Weeds I understand.

And then the day got worse.

Dave got out the power washer to clean the patio and walkways. At least that's how it always starts. Dave loves, loves, loves his power washer. I bought it for him one Christmas because I knew he would love, love, love it. It speaks to all his most extreme neatness tendencies and juices them with turbo power. He loves it way, way, way too much. There's nothing he can't destroy with it, one neat, satisfying layer at a time. He could peel the wrinkles off a rhino. He could strip the Holy from the Pope until you couldn't tell him from any other guy in a dress.

Now, to recap, I had a computer slurping up the seeds of its own destruction; it might never come back; and I had a hundred decibels of assurance that our garden and house might soon be thinned to vapor. I walked even farther away. I started pulling weeds at the house next door. Weeds I understand.

You can spend nine hours pulling weeds, and they'll always come back.